frequently asked questions
We have gathered the most frequently asked questions and the answers to them. If you can't find your answers or want to get in touch with us, please send us an email at info@hyferobjects.com.
Orders
When ordering from our website we currently ship within the EU. However, if you live outside the EU and would like a quote please contact us on info@hyferobjects.com
Most of our products are made to order, which means we don't keep a stock of products. Delivery time for our furniture is expected to be 6-8 weeks. Our lamps are currently produced in small batches, if they are in stock you can expect a delivery time of 2-3 weeks.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. However, note that this does not apply to made-to-order products. You can read more about our return policy under “refund policy”. To start a return, contact us at info@hyferobjects.com.
If you receive an item that is faulty or incorrect, please contact us at info@hyferobjects.com and we will get back to you. Please note that natural materials and 3d-printed products have natural variations in appearance. This is not a defect and does not in itself constitute a valid reason for complaint.
Products
Yes, we can adapt our products to your preferences in colour, fabrics and more. We also design bespoke pieces for interior projects. If you have a specific project in mind or are interested in a collaboration with us, please contact us on info@hyferobjects.com or fill in the contact form above.
The main material in our 3D-printed furniture is made from Sulapac, a bio composite that consists of approximately 70% wood scraps from the Scandinavian and Baltic forest industries combined with a recycled biopolymer.
Our lamps in the colour linen are made of PLA from bio-based materials and consist of 40% wood scrap fibers from the Swedish forest industry. Our lamps in vanilla are made of recycled PLA from bio-based materials and consist of 10% cellulose fibers. These materials are made from renewable resources, and can be recycled into new material.
We also work with other materials and production methods for some projects which includes materials from renewable resources, industrial waste, post consumer waste and recycled materials.
Yes, Hyfer Objects’ products are recyclable and designed to be circular. We design our products and choose materials so that they can be recycled and returned back into the loop in the future.
We do our best to make sure that our products never get thrown away. However, we currently rely on our customers to contact us for information if they need one of our products to be repaired or recycled - working together to take action. If you have questions regarding recycling or repairs please contact us on info@hyferobjects.com.
Our lamps are currently fully manufactured in Sweden. Our furniture is made in several locations within the EU, aiming to produce close to our customers, avoiding long transport routes and reducing Co2 emissions.
At Hyfer Objects, we design our products to last a long time. Therefore, it is always possible to contact us to request spare parts. We also offer services for re-upholstering or reparations.
Our products can be found in our showroom in Stockholm. If you would like to view our products, please book an appointment to visit our showroom by contacting info@hyferobjects.com

